About
A vertically integrated MSP for mid-Ohio operations.
The seam is the strategy.
Most managed-IT shops outsource or refuse software work. Most custom-software shops don't operate infrastructure. Most hosting vendors don't do the applications. The seam between "the network is down" and "the application is broken" is where small businesses lose the most time.
We chose to staff both sides of that seam under one roof so referral partners know what to sell, so clients have one number to call, and so the recurring relationship funds the depth that generic MSPs can't match.
Shelby leads the IT and infrastructure practice — managed services, hosting, hardware lifecycle. Tom leads the software practice — custom builds, workflow automation, application maintenance. The same MSA covers both.
Footprint
- Headquarters
- Fredericktown, OH · mid-Ohio
- Service area
- Within a 60–90 minute drive for site visits
- Coverage
- Mon–Fri 8:00–17:00 ET helpdesk · 24/7 monitoring
- Buyer profile
- 5–50 seats; 50–250 on Strategic / co-managed
What we believe
Four rules. Non-negotiable.
Pricing should be public
Per-seat tier prices are on the website. If we can't publish them, we don't understand our own cost-to-serve.
Scope should be written
Inclusions and exclusions are part of the contract. "Sure, we can do that" is the most expensive sentence in services.
Diagnostics should be paid
A paid diagnostic gives you a deliverable you can act on regardless of what comes next. It's a shared commitment, not a sales call.
One team owns the seam
IT, software, and infrastructure under one MSA. No finger-pointing between three vendors when something breaks.
Want to see if we're a fit?
The good-fit / not-a-fit list lives on /contact. Most recurring relationships start with a paid diagnostic.